A Personalized Process Built Around Safety, Eligibility, and Respect
At TheraNova Reset Institute, your reset journey begins long before you arrive. Our step-by-step intake process is designed to ensure that every candidate is medically and psychologically evaluated for safe, effective treatment. Each stage reflects our commitment to transparency, integrity, and hospital-grade clinical care.
Step 1
Initial Contact
Whether you reach out through our website, email, or direct call, our intake team will respond promptly to guide your first step forward. Every interaction is confidential and centered around your needs not pressure.
Step 2
Clinical Application Form
After your initial contact, you’ll receive a detailed clinical intake questionnaire, where you can share information about your current physical health, emotional history, medication use, past treatments, and lifestyle factors. This form allows our medical team to review your case holistically before making any recommendations. It’s your opportunity to be heard medically, emotionally, and personally
Step 3
Medical Eligibility Review
Once your form is received, our team of physicians and psychologists will conduct a private consultation to assess your eligibility. This step ensures that all decisions such as tapering needs, psychological support, or hospital readiness are based on real data and clinical ethics.
Step 4 – Travel & Preparation Guidance
All accepted patients receive personalized guidance on travel logistics and pre-arrival preparations.
This includes:
Booking & Deposit Policy
To confirm your reservation at TheraNova Reset Institute, a non-refundable deposit equivalent to 10% of the total program cost is required. This deposit secures essential logistics that are arranged exclusively for you this includes private transportation from California to Ensenada, hotel accommodations, meals, medical evaluations, and clinical preparation by our licensed team. If our medical team determines that you are not a candidate for ibogaine treatment upon evaluation at our facility, the remaining balance will be refunded. However, the deposit is non-refundable under any circumstance, as it covers costs already incurred by the institute prior to treatment approval.
Step 5 – Clinical Stability First:
Your Personalized Medical Plan
“Upon arrival at our local Ensenada facility, each candidate undergoes a structured evaluation process encompassing both medical diagnostics and psychological assessment prior to initiating any phase of the reset experience.”
At TheraNova Reset Institute, every neuroreset journey begins with safety. Through a professional pre-anesthetic evaluation conducted by our medical team alongside your clinical test results we create a fully personalized medical plan. This ensures that you are in optimal physical and psychological condition before treatment begins.
To ensure a smooth and welcoming arrival
We offer an exclusive VIP LUX Arrival Service for all patients. This includes private ground transportation from San Diego International Airport or LAX directly to our facility in Baja California. Our team coordinates every step to support you from the moment you land. Along the way, you’ll travel through Mexico’s world-famous Scenic Route a breathtaking coastal highway with sweeping views of the Pacific Ocean, often considered one of the most beautiful drives in the world. For patients who are medically stable and pre-approved by our clinical team, the journey may include a brief stop in Puerto Nuevo, where guests can enjoy Mediterranean-style cuisine and the calming atmosphere of the oceanfront before arrival.
